Effective Date: September 15, 2026

By opting in to SMS/text messaging from a web form, phone call, or other medium, you agree to receive text messages from Kentuckiana Window LLC d/b/a Kentuckiana Window Designs at the mobile number provided. Consent is not a condition of any purchase.

Types of Messages You May Receive

Depending on how you interact with us, you may receive text messages such as:

• Appointment reminders and scheduling confirmations
• Quote requests, order status, and project updates
• Account and customer service notifications
• Two-way conversational messages with our staff regarding your inquiry or project

Message Frequency, Rates, and Opt-Out

• Message frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://kywindowdesigns.com/.
• Visit Privacy Policy for our Privacy Policy and SMS Terms & Conditions for these Terms of Service.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Not all mobile carriers or devices are supported.

Consent and Privacy

SMS consent is not shared with third parties or affiliates. See our Privacy Policy for details on what personal information we collect, how it’s used, and who it’s shared with.

How We Obtain Consent

We obtain consent to send text messages through one or more of the following methods, depending on how you contact us:

• A checkbox on our website forms that you affirmatively select before submitting your contact information
• Verbal consent provided during a phone call with our team, which is documented internally
• You initiating a text conversation with us or texting a keyword to opt in

Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.